Don’t Let Your Password or Personal Information Be “Phished”!

internet phishing

The Department of Technology takes digital security very seriously. If you receive an email that asks for your ACPS password or a credit card number, please delete that email ASAP! If you are unsure if the email message is legitimate or have questions about the security of our email system, please reach out to the ACPS service desk at 434-975-9444 or servicedesk@k12albemarle.org.

These emails are called “Phishing” emails and can be harmful! Continue reading

Technology Pop-Up Alert Messages

Alert Notification

The Department of Technology is now able to have important pop-up messages appear on ACPS student and staff laptops and iPads. This communication strategy will be used when a major ACPS system is not working or is experiencing technical difficulties (e.g., Zoom, Schoology or Seesaw). We want you to be aware of this new communication strategy in case we use pop-up messages in the future. Please make sure your students and families are aware that we may use pop-up messages.

This Friday, October 16, we will send a test pop-up message to all ACPS student and staff laptops and iPads. Continue reading

Technology Systems Maintenance

System Maintenance

The Department of Technology maintenance window occurs every weekend, starting at 5 p.m. on Saturday and continuing through 5 a.m. on Sunday. During this time, access to ACPS technology systems may be intermittent.

This weekend, beginning at 5 p.m. on Saturday, September 26, we will take our primary data storage system offline to perform scheduled maintenance. Continue reading

Zoom Guidelines

Zoom Logo

Please reference the ACPS Zoom Guidelines for detailed information about requirements for student privacy, best practices for using Zoom with synchronous instruction, and Recording and Uploading Zoom Meetings. This guide is a fluid resource that we will continue to update as needed. As we add content, we will update the Index to include a link to the new information. Continue reading

The Department of Technology Welcomes You to the 2020-21 School Year!

Technology Team

Here are some important updates for you:

Significant Improvements Coming to the ACPS Website!

New ACPS Website Header

Dear Colleagues:

As of tomorrow morning, the ACPS website, including all school and department web pages, will have a completely new look. This change will bring several significant improvements to your virtual experiences with the school division. You’ll find our web pages to be more visually appealing with streamlined navigation, making it easier and quicker to access useful information. Continue reading

Technology Update: Internet Access Options

Wi-Fi Symbol on Laptop

The Department of Technology is working to support you and your students by making sure each family has a stable, reliable internet connection that is capable of streaming video and can be used for a sustained period of time. We will support each school as they work on a case-by-case basis to determine the best solution for each family’s internet connection need(s) based on several factors, including financial need and service area location.

Currently, we have the following Internet Access Options for students and families who do not currently have internet, or adequate internet: Continue reading