Since mid-June, our workers’ compensation insurance company, UnitedHeartland, has been dealing with a cybersecurity incident. To manage this, they have shut down their business systems, which likely will remain offline through early August. The outage affects the processing and communication timelines for workers’ compensation claims.
UnitedHeartland has conducted an extensive investigation with forensic and IT experts and confirmed that no customer data was accessed or taken during the security breach.
Despite these challenges, your workers’ compensation claims and care will continue. Please follow these steps to ensure you receive the necessary assistance if you experience a work-related injury: Continue reading