If you are participating in our medical or dental plans in 2023, you should have received new Anthem enrollment cards in the mail for you and any covered dependents at the end of December. Updated cards were necessary due to service enhancements that we made for 2023. Important note: The new cards have updated ID information, and you will need to present this new information when you visit your health care providers, hospitals, pharmacies, etc. Failure to use the new cards will result in rejected claims, so please be sure to update your providers. If you have not received your new card(s), please email benefits@k12albemarle.org for assistance.

Pro tip: For convenient access to your ID cards, we suggest that you download Anthem’s Sydney Health app on your smartphone. Once you link this to your Anthem.com account, you will always have your current Anthem ID information, for you and your covered family members, right at your fingertips. You can learn more about the Sydney Health app on Anthem’s website.