For the past few months, we have all been adjusting to the transition to a new pay schedule and use of ADP, our new payroll system. We appreciate your patience as we’ve worked through a variety of issues to ensure your paychecks are as accurate as possible. While we know that some of you are still experiencing some discrepancies and are awaiting responses from the Payroll Clarity Project team, we are going to shift future questions to the most appropriate people/department to answer them:
| IF YOUR QUESTION IS ABOUT… | CONTACT… |
|---|---|
| Pay rate Hours/time worked Leave usage Leave without pay Extra work Reimbursements Additional pay (stipends, tutoring, etc.) | Your Supervisor |
| Human Resources policy Voluntary benefits (optional life insurance, medical/dental benefits, 403b, 457 retirement contributions, etc.) General benefits | ACPS Human Resources HR@k12albemarle.org |
| Taxes W-2 forms Child support Garnishments | Albemarle County Payroll ACVApayroll@albemarle.org |
Please note: Effective immediately, the PayrollClarityQuestions@albemarle.org email address will no longer be monitored. If you sent an email to this address prior to today, your question will be researched and answered; there is no need to resubmit your email. Moving forward, please use the contact information in the table above to submit your payroll clarity questions.