Free Workshop: Customer Service in Action – August 17

Customer ServiceYou’re invited! The Virginia Workforce Center, in cooperation with Virginia Cooperative Extension, is offering a FREE workshop entitled “Customer Service in Action,” on Monday, August 17, from 1 to 4 p.m. Participants will define the components of quality customer service; understand the importance of effectively communicating with customers; explore the impact of positive and negative communication practices on customer interactions; and identify personal actions that will improve delivery of on-the-job customer service. Continue reading

Free Office Supplies!

Office SuppliesThe Reusable Office Supply Exchange (ROSE) Program collects gently or never-used office supplies from departments throughout the University of Virginia and makes them available to the community. Teachers: Visit the Recycling Office Warehouse and take whatever supplies you like! The ROSE Program is located in the Recycling building at the end of Leake Drive (map below), and is open Monday-Friday, 8 a.m. to 3 p.m. Typical materials are pictured below, and additional materials are expected after May 11. If accessing the facility during operating hours is an issue for an interested teacher, contact Lindsay Snoddy ( with request details. Continue reading

Today Is Administrative Professionals Day!

Superintendent Pam MoranDear Colleagues:

There’s a sign on the front desk of a local business that I visit from time to time that reads, “Director of First Impressions.” It caught my attention when I saw it initially, and its message is one I never have forgotten. It’s especially easy to think about that sign today, which is the time set aside to honor our administrative professionals. Continue reading

Communicating With Parents Who Don’t Speak English: A Guide for Teachers and Staff

Interpretation & Translation ServicesView a more current version of this information:
Communicating With English Learner Families: A Guide for Teachers and Staff (March 8, 2018)

Suppose one of your students has been coming to school late and her grades are starting to slip. You call home to discuss with the parent, but it’s clear that the woman who answers the phone doesn’t understand English. You hang up and wonder how you can communicate better with your student’s family.

Did you know that Albemarle County Public Schools has an interpreting and translating system that can help staff bridge the gap with limited English speaking parents? Continue reading

Central Office Welcomes New Administrative Office Manager, Barry Shawley

Barry ShawleyThe Central Office is pleased to welcome Barry Shawley as Administrative Office Manager. This position is the result of a needs-based expansion of an existing position and is responsible for the organization, supervision and performance of all administrative activities that facilitate central department operations. Continue reading

OA Meeting Materials from August 8

2014 OA MtgWe were so pleased to have around 80 office associates in attendance at the annual OA (Office Associate) Meeting last Friday, August 8! With only three roundtable sessions and so many great topics to choose from, we understand many of you missed out on some great information. Not to worry! Several of the session hosts have shared their informational materials here: Continue reading

2014 Office Associate Meeting Agenda

2014 OA MeetingThe 2014 Office Associate (OA) Summer Meeting will be held on Friday, August 8, at the Albemarle High School cafeteria from 8:30 a.m. to 2 p.m. View the meeting agenda »

In order to ensure we have enough food for everyone, participants are asked to register by Friday, August 1.

This year’s meeting will feature a variety of opportunities for you to engage with other OAs, share best practices, and return to your schools with new ideas for the new school year. Continue reading

Save the Date: OA Summer Meeting – Friday, August 8!

Save the DateMark your calendars now! The OA Summer Meeting will be held on Friday, August 8, in the Albemarle High School cafeteria. The final details are in the works, but expect to have a full schedule of events from 8:30 a.m. until mid-afternoon.

Our GOAL for this year’s meeting? Create opportunities for you to share ideas and brainstorm with your counterparts! Continue reading