Digital Security: New Email Spam Filter Settings

Spam Sign

As part of a normal replacement cycle, the Department of Technology recently installed a new email filter appliance as a security measure for all of our digital communications and our network. This appliance filters out SPAM from all of our email accounts.

Beginning August 1, 2019, the subject line of emails will contain [EXTERNAL] for any email that comes to your inbox from outside of our ACPS network. You also will see [POSSIBLE SPAM] in the subject line of emails let through our email filter that may be spam. In the footer of [EXTERNAL] emails, you also will find an email link ( to which you can forward suspicious emails.

Please note: You should never share your password with anyone, digitally or face-to-face. Your credentials are unique to you and should never be shared with anyone. ACPS department staff and legitimate businesses will NEVER ask for your password via email.

If you have questions or concerns about the security of our email system, please reach out to the ACPS service desk at 434-975-9444 or